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How a Property Management Answering Service Can Benefit Your Business

The best property management answering service can offer many benefits for your company. You can keep track of the calls that are handled by your tenants through a list that you supply. These lists should include emergencies and non-emergencies. The service will also be able to respond to these calls based on your schedule.

MAP Communications

If you need an answering service for your property management business, MAP Communications is an excellent choice. They offer customizable scripts and receptionists to handle phone calls in a way that suits your specific needs. MAP can implement a custom greeting and script for your business in as little as 24 hours. Besides answering your calls, MAP can take messages and transfer calls. In addition, they can also fill out one-page web forms for your callers. MAP’s specialized team can also provide after-hours support.

MAP Communications is an accredited member of the click here Better Business Bureau and has an A+ rating. They also offer tiered pricing, which is ideal for smaller businesses.


AnswerLive’s live answering service for property management helps real estate and property managers save time and money by handling their calls. The service is HIPAA-compliant and offers customizable call policies. It also allows users to configure the life of their messages within a 30-day window. It also offers features such as remote wipe and image and voice attachments. Founded in 1998, AnswerLive has served 2,500+ companies in the industry.

AnswerLive is based in Charlotte, North Carolina. It offers high-quality answering services with a personal touch. The company was looking to enhance its brand image, focus messaging, and add value. We helped them achieve all three. As a result, they have generated record leads in one month.

Outsourcing call answering, emergency dispatch, and appointment scheduling to a live answering service is a smart move for property managers. Not only does it provide 24 hour coverage, but it also boosts your professional image by providing excellent customer service. This results in increased retention and referrals.


If your property management business doesn’t have the manpower to staff a full-time in-house call center, SAS can take and manage all of your calls. With a nationwide presence, SAS can handle any call, and handle it quickly and efficiently. They can take messages, and even route urgent requests to on-call staff if necessary. They offer both dedicated and shared call center models to accommodate the needs of any size business. Best of all, SAS is committed to providing the best customer experience possible.

For instance, Twiddy was able to save a significant amount of time and money by using SAS to automate pool and spa service scheduling. When a guest makes a reservation, the system generates a service request and selects a vendor for the job. This frees agency staff for other projects.

Intercon Messaging Inc.

6226 50 Ave

Drayton Valley, AB

T7A 1R7