Castle Lodge Guest House Access Statement Access Statement Introduction Castle Lodge is a Victorian property which is situated in a quiet location on the edge of Horley town centre. We aim to meet the needs of all of our guests, however, there may be some features which might make access difficult for people with limited mobility. Pre-Arrival We are just a few minutes walk from Horley town centre where there are restaurants, cafes, pubs and shops. The nearest bus stop is 0.2 miles away and offers regular services throughout the day to nearby towns such as Redhill, Reigate and Crawley. Horley main line station is 0.3 miles away and offers regular train services directly into London and Brighton. The trains run throughout the night but are less frequent. There are taxis available at all times at Gatwick Airport but these are quite expensive. There are several local taxi companies that operate 24 hours a day and 7 days a week which are cheaper but would have to be pre-booked. We would be more than happy to make these bookings for you in advance. Our website www.castlelodge-guesthouse.co.uk provides pictures of our accommodation and further information about the services we provide. You can contact us by telephone, e-mail or fax. Please see the Contact Information section of this document for full details. Arrival and Car Parking Please advise us of your anticipated arrival time and flight details if applicable. We offer a 24 hour free transfer service to and from London Gatwick Airport, Gatwick and Horley train stations. We just ask that you telephone us when you have arrived at the airport or train station and we will come straight out to pick you up. We are approximately 5 minutes drive from Gatwick Airport and about a minutes drive to Horley train station. Check-in time for guests is usually any time after 12 noon, however, arrangements can be made for earlier check-ins when requested. We have a level concrete car park at the front of the house. Parking bays are not specifically marked, we ask guests to park by the hedges on either side or at the front ensuring that other guests cars are not blocked in. We will assist guests with their luggage. Main Entrance & Reception There is a slightly raised area in front of the two steps leading to the front door which is 1 high and 14 deep, the first step is 7 high and 15 deep and the second step is 5 ½ high and 43 deep with a 3 raised level into the doorway. There is no hand rail. The front door is usually closed and so guests need to ring on the doorbell. The reception area is on the ground floor, the height of the reception desk is 40, there is a door into the reception office at the side of the desk which is mainly left open when attended. Guest Accommodation Public Areas The guest rooms are located on 3 levels (ground/first/second floors) There are five rooms on the ground floor. To gain access to three of the downstairs rooms there is a 31 wide door way. Two of these rooms have double patio doors which open outwards with a 6 ½ step down onto a small terrace which is 40 in depth from the doors to the railings and in the middle of the terrace there are two steps down to the patio. The first step is 6 high and the second step down to the patio is 5 high and 15 deep. There is a corridor leading to two rooms at the back of the house, the beginning of the corridor is 36 wide and has three gradual steps down, the first step being 4 high and 44 in depth, the second 3 ½ high and 51 in depth and the third is 5 high. At the end of the corridor there is an emergency exit door leading to the garden which has an 8 high step onto the patio and bearing round to the right the width of the corridor is 33 and then there is an archway leading to the two rooms which is 35 wide. The hallway has 15 fairly steep stairs leading to the landing on the first floor. On the landing there is a toilet with a wash basin which may be used by guests and also three bedrooms. From the first floor landing there is another flight of 14 stairs leading to another bedroom on the second floor. Please see section Bedrooms for more information The house is centrally heated throughout and temperatures can be adjusted in each room to suit individual requirements. It is also carpeted throughout except for the breakfast room. Breakfast Room The breakfast room has a wooden boarded floor. There are four tables, the wooden dining chairs are straight backed with no arm rests. There is a selection of leaflets giving information on local attractions and restaurants. There is a fridge, microwave, toaster, kettle and coffee maker. We offer continental breakfast which is self service and is available to guests at any time of the morning (no matter how early) up until 11 a.m. Bedrooms All bedrooms have en suite facilities consisting of a shower, toilet and wash basin. Four ground level and one first floor bedroom have a bath with a shower. All rooms have a beverage tray, kettle, hairdryer, television and alarm clock. Wi Fi wireless internet connection throughout the house. All rooms have chest of drawers and most have wardrobes. There is an information folder in each room giving details of local facilities, including emergency contact numbers for doctors and hospitals. Ground Floor If facing our reception area, to the left through a 31 wide doorway leading into a 39 wide corridor there is: Bedroom 5 which is on the right hand side of the corridor. This room has a 4 6 double bed. Bedroom 6 is towards the end of the corridor on the left. This room has a 4 6 double four poster bed. This room has a bath with a shower. Bedroom 7 is facing you at the end of the corridor This room has a 4 6 double bed and a 3 single bed This room has a bath with a shower. If facing our reception area, to the left and immediately right at the very end of the corridor there is: Bedroom 8 which is on the left at the end of the corridor. This room has a 3 single bed. This room has a bath with a shower. Bedroom 9 which is on the right at the end of the corridor. This room has two 3 single beds. This room has a bath with a shower. First Floor Bedroom 1 which is at the top of the stairs turn right and is on the left. This room has a 4 6 double bed. This room has a bath with a shower. Bedroom 2 which is at the end of the landing on the left. This room has a 4 6 double bed and a 3 single bed. Bedroom 3 which is at the end of the landing on the right This room has a 5 double bed and two 3 single beds which can accommodate three 3 single beds if required. Second Floor Bedroom 10 which is directly at the top of the second flight of stairs. This room has four 3 single beds. Gardens We have a large garden with a patio, lawn and flower beds. Guests are welcome to enjoy our garden at any time. Access to the garden for guests staying in Bedrooms 5 and 7 is via French windows. For all other guests access is via the corridor leading to the back of the house and through the fire exit door. Garden chairs are available for guests. Additional Information The fire extinguishers can be located as follows: Ground Floor - in the hall, as you come in the front door on the right hand side Along corridor outside room 7 and also at the end of the corridor leading to the back of the house In our reception office and in our kitchen First Floor On the landing Second Floor In room 10 straight ahead as you go in the door There are smoke detectors in all the bedrooms and in the hall, breakfast room, kitchen, office, corridors and landings. There are illuminated fire exit signs In the event of a fire the fire alarm will sound. Please advise if you have a hearing impairment and might not hear this. If you discover a fire and the alarms are not sounding in order to raise the alarm break the glass of the nearest alarm box The building can be evacuated as follows: Ground Floor via the front door into the car park, rooms 5 and 7 French windows into the garden, room 6 has window access to car park, rooms 8 and 9 have window access to garden, also fire exit to garden along corridor at the back of the house. First Floor via room 1 has window access to flat roof and room 3 and landing has window access to balcony. Second Floor window access to lower flat roof via the fire ladder which is located by the window to the left of the door as you enter the room. Assembly point is near the main gate of the car park We do not permit smoking in the house but guests may smoke outside in the car park at the front of the house where there is a sand bucket or in the garden where there is also a sand bucket on the patio. Guests pets are not allowed. We are happy to refrigerate any medication. We can also keep any perishables (such as cream) in our fridge for a limited period. We can provide an ironing board and iron. Contact Information Address: Castle Lodge Guest House, 28 Massetts Road, Horley, Surrey RH6 7DF Telephone Number: 01293 783200 Fax Number: 01293 820973 E-mail Address: The Castle Lodge Guest House Website: www.castlelodge-guesthouse.co.uk We are open all year Future plans for our Guest House We are in the process of renovating and decorating the property. We will also be working on the garden, tidying and maintaining it, when the better weather arrives We will be improving the garden furniture. | |||||
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Castle Lodge Guest House, 28 Massetts Road, Horley,
Gatwick,
Surrey RH6 7DF,UK |
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